An AI receptionist that answers every call, and puts the important ones through
Deskee picks up when you can't: on a job, with a client or after hours. It answers questions from your own information, books appointments and takes messages, so no enquiry goes to voicemail.
No per-minute fee from us. A call counts as one conversation however long it lasts. Our founder will set it up with you, free.
What your receptionist does
It talks like a person: callers can interrupt, ask follow-ups and change their mind. Everything it says comes from the information you give it.
Answers questions
Hours, prices, areas you cover, how things work. It reads your website and keeps checking it for changes.
Books appointments
Offers real free slots from your Deskee calendar, books the caller in and sends them a confirmation. Link Google Calendar so it never double-books you.
Puts calls through
Transfers the caller to your mobile or office, only during the hours you choose. If nobody picks up, it takes a message instead.
Takes messages
Gets their name, number and what it's about, and sends it straight to you. Nothing waits on a voicemail you haven't listened to.
And after the call?
Every call is saved as a written transcript with the caller's number. Get an alert in the Deskee app and call back from there.
Overnight, it learns from how you answered the questions it passed to you, so next time it can answer them itself.
A message on your phone, not a voicemail to dig through
- An alert the moment it mattersA push notification in the Deskee app or your browser, and an email, when a caller leaves a message or asks for you.
- The call, written downRead the transcript in ten seconds instead of listening to a three-minute voicemail.
- Bookings straight into your calendarWith a confirmation email to the caller, and a reminder before the appointment.
The same receptionist on every channel
Your Twilio number takes texts as well as calls, and the same assistant can answer your website chat, email, Facebook Messenger and Telegram. One set of answers, one inbox for your team.
What are missed calls costing you?
Move the sliders to match a normal week. It's a rough guide using your own figures.
Monthly figures are weekly × 4.3. Twilio's call charges are extra and paid to Twilio, usually a few pence a minute.
No per-minute fee from us
Long calls don't cost you more with Deskee. You pay two simple things, and you can see both.
Deskee Pro
£25 a month with 250 AI conversations. Each call is one conversation, whether it lasts one minute or ten. Top up if you need more.
Your own Twilio account
Twilio bills the phone number and call minutes directly, at their own rates with nothing added by us. Usually a few pence a minute.
Nothing else
No setup fee, no platform fee, no contract. Cancel any time, and the number stays yours because it's in your Twilio account.
Answering calls this afternoon
Do it yourself in under an hour, or let us do it with you.
Teach it your business
Paste your website address. It reads your services, prices, hours and areas, and you can add anything that isn't online.
Connect a Twilio number
Paste your Twilio Account SID, Auth Token and number. Deskee points the number at your receptionist for you.
Forward your calls
Pick a voice and greeting, set when calls can be put through, then forward your business number when you're busy or after hours.
Rather not do it yourself? I'll set it up with you, free
Tell me how you handle calls now: who should get put through, when, and what callers usually ask. I'll set up the Twilio number, the greeting and the transfers to work that way, and stay with you until it's right. It's included in Pro at no extra cost.
Adrian, Founder
One price for your whole front desk
Pro includes your receptionist on phone calls, texts, your website, email, Messenger and Telegram, 250 AI conversations a month, appointment booking and the Deskee app for when you need to step in. We'll set it all up with you at no extra cost. Call minutes are billed by Twilio.
AI receptionist questions
Will callers know it's an AI?
Yes. The greeting says it's an automated assistant for your business and that the call is transcribed. Callers can ask for a person at any time, and it puts them through during the hours you set.
Can I keep my existing phone number?
Yes. Keep your number and forward calls to your Twilio number: all the time, only when you don't answer, or only after hours. Your phone provider can set this up, and so can we.
Why do I need a Twilio account?
Twilio is the phone network your receptionist answers on. Having your own account means the number belongs to you, you pay Twilio's own rates with nothing added, and you can see every call in their dashboard. We'll walk you through opening one.
How much do calls cost?
From us, each call is one AI conversation out of your monthly allowance, however long it lasts. Twilio charges for the number and the call minutes, usually a few pence a minute. You can set a maximum call length so a call never runs on.
What if it doesn't know the answer?
It says it isn't sure rather than guessing, and offers to put the caller through or take a message. Only facts from your information get said out loud.
Can it book appointments?
Yes. It books into your Deskee calendar, only offering times you're free. Link Google Calendar and it also avoids anything already in there. The caller gets a confirmation email and a reminder.
What happens after hours?
It still answers. Outside the hours you've set for transfers, it takes a message instead of putting calls through, and you get it in the app straight away.
Which languages and voices can it use?
On calls it speaks English (British or American), German, French and Spanish, with a choice of male and female voices. On text channels it can reply in many more.
Does it answer text messages too?
Yes. The same Twilio number can take texts, and your receptionist replies to them with the same answers it gives on calls.