Up a ladder when the phone rings? Your AI receptionist gets the job.
When you can't answer, the next number on Google gets the work. Deskee picks up your calls, texts and website enquiries, takes the job details and books the visit, so you can finish the job you're on.
Our founder will set it up with you, free. Or start free.
The calls you can't take mid-job
Most enquiries to a trade business are one of these. Your assistant answers from your own services, prices and areas, and doesn't guess.
Areas and availability
Answers from the areas, hours and services you give it, including when you're booked up for the next fortnight.
Quote requests
Gets the job details, address, timescale and best number, then sends you a tidy summary so you can price it in one go.
Site visits
Books a visit into a free slot in your Deskee calendar and emails the customer a confirmation and a reminder. Link Google Calendar so it never double-books you.
Emergencies
Tell it what counts as urgent, and it puts the call straight through to you or texts you the moment someone needs you.
And when it doesn't know?
Instead of guessing, it passes the conversation to you with everything so far. Reply from the Deskee app between jobs.
Overnight, it learns from how you answered. Next time someone asks the same thing, it answers without you.
The job details on your phone, not a voicemail to call back
- An alert the moment it mattersA push notification in the Deskee app, an email, or a text if you turn them on, when someone needs a quote or a call back.
- Everything you need to price itName, address, what the job is and when they need it, written down for when you're back in the van.
- Visits straight into your calendarWith a confirmation email to the customer, and a reminder before you turn up.
Every way customers get in touch
Calls and texts on your own Twilio number, plus your website chat, email, Facebook Messenger and Telegram. One set of answers, one inbox.
What are missed calls costing you?
Move the sliders to match a normal week. It's a rough guide using your own figures.
Monthly figures are weekly × 4.3. Twilio's call charges are extra and paid to Twilio, usually a few pence a minute.
Answering calls by tomorrow morning
Do it yourself in an evening, or let us do it with you.
Teach it your business
Paste your website address. It reads your services, areas and prices, and you can add anything that isn't online, like your call-out charge.
Set your visit times
Add the hours you can do site visits and quotes. It only offers free slots inside them.
Connect your phone and go live
Connect a Twilio number and forward your calls to it when you're busy, add the chat to your website, and you're done.
Rather not do it yourself? I'll set it up with you, free
Tell me how you handle enquiries now: what you quote for, which calls are urgent and when you can do visits. I'll set it up to work that way and stay with you until it's right. It's included in Pro at no extra cost.
Adrian, Founder
One price, every enquiry answered
Pro includes your assistant on phone calls, texts, your website, email, Messenger and Telegram, 250 AI conversations a month, site visit booking and the Deskee app for when you need to step in. We'll set it all up with you at no extra cost. Call minutes are billed by Twilio.
Questions from trades
I'm not techy. Can you set it up for me?
Yes. Adrian, our founder, will set it up with you, the way you already work: your services, areas, visit times and which calls should come straight to you. There's no extra charge.
Will it give customers prices?
Only the prices you give it. If you'd rather quote every job yourself, tell it to take the details and say you'll be in touch, and it won't mention a figure.
Can I keep my existing phone number?
Yes. Keep your number and forward calls to your Twilio number: all the time, only when you don't answer, or only after hours. Your phone provider can set this up, and so can we.
What about emergency call-outs?
Tell it what counts as an emergency for you. It puts those calls through to your mobile during the hours you choose, and takes a message with the address and the problem at any other time.
How much do calls cost?
From us, each call is one AI conversation out of your monthly allowance, however long it lasts. Twilio charges for the number and the call minutes, usually a few pence a minute. You can set a maximum call length so a call never runs on.
Can it book site visits?
Yes. It books into your Deskee calendar, only offering times you're free, and the customer gets a confirmation email with a link to cancel if plans change. Link Google Calendar and it also avoids anything already in there.
Will it answer after hours?
Yes, every evening and weekend. Outside the hours you set for transfers, it takes the details instead of putting calls through, and you'll have them in the app first thing.