Who picks up the phone or replies to Facebook when you're busy cooking?
If the honest answer is “nobody”, it’s time to hire an AI assistant that answers like you would and takes pre-orders while the oven’s full.
Our founder will set it up with you, free. Or start free.
The same four questions, all evening
Most messages to a food business are one of these. Your assistant answers them from your own menu, hours and pitches, so you can keep cooking.
Hours and locations
Answers from the hours you give it, including closed dates and the pitch you're at today if you move about.
Menu and prices
Reads your menu from your website or Facebook posts, and keeps up when you change the specials.
Pre-orders
Takes the order and a collection time, and only offers slots inside the hours you set. They pay when they collect.
Events and big orders
Collects the date, numbers and contact details, then hands the conversation to you.
And when it doesn't know?
Instead of guessing, it passes the conversation to you or whoever's on, with the question so far. Reply from the Deskee app or any browser.
Overnight, it learns from how you answered. Next time someone asks the same thing, it answers without you.
A text on your phone, not another inbox to check
- A text the moment it's placedFrom your business name. SMS credits start at £10 for 100, and they don't expire. UK mobile numbers for now.
- An email with the full orderItems, name, collection time and pitch, ready to print or pin up by the oven.
- A confirmation for the customerSo they know it went through, and don't message again to check.
What are unanswered messages costing you?
Move the sliders to match a normal week. It's a rough guide using your own figures.
Monthly figures are weekly × 4.3. SMS alerts are extra if you turn them on (from 10p a text).
Only Fools and Morsels
“It's actually quite useful, because basically it takes all the work away from us.”
Dianne, Only Fools and MorselsTommie and Dianne move between three pitches a week. Customers pre-order through their Deskee assistant, which knows where they are each night, and the order reaches them by text and email while they're still lighting the oven. Texts were built for them: during service, nobody's reading email.
Live before Friday's service
Do it yourself in an evening, or let us do it with you.
Point it at your menu
Paste your website or connect your Facebook page. It reads your menu, prices and opening hours, and keeps checking for changes.
Set your collection times
Add each shop or pitch, the days you're there and when people can collect. It won't offer times outside them.
Turn on texts and go live
Choose who gets the order texts, add the chat to your website, and link to it from Facebook or Instagram.
Rather not do it yourself? I'll set it up with you, free
Tell me how you take orders now: your pitches, collection times, who gets the texts and what you'd like it to say. I'll set it up to work that way and stay with you until it's right. It's how I set up Only Fools and Morsels, and it's included in Pro at no extra cost.
Adrian, Founder
One price, the whole kitchen covered
Pro includes your assistant on your website, Facebook Messenger, email, SMS and phone calls, 250 AI conversations a month, pre-orders, and the Deskee app for when you need to step in. We'll set it all up with you at no extra cost. SMS alerts are pay-as-you-go.
Food business questions
I'm not techy. Can you set it up for me?
Yes. Adrian, our founder, will set it up with you, the way you already work: your menu, pitches, collection times and who gets the order texts. There's no extra charge.
Does it take payment?
Not yet. Orders are pay on collection, so there are no card fees and nothing to set up with a payment provider.
What about allergy questions?
To be safe, we recommend having it pass allergy questions to you: tell it to, and it hands the conversation over instead of answering. If you'd rather it answered, it only uses the allergen information you give it.
What if I'm fully booked or sell out?
Set a daily limit and it stops taking pre-orders once a day is full, offering the next day with space instead. Add closed dates for holidays. If one dish has sold out, update your menu or tell the assistant.
I'm at a different pitch each night. Can it cope?
Yes. Add each location with its own days and hours, and it tells customers where you are and only takes orders for the right place.
Do my customers need an app?
No. They chat on your website or Facebook Messenger, the same as they would with you.
Can it answer my phone?
Yes. It answers calls on a Twilio phone number, and you can forward your existing number to it. It can take a message or put the caller through to you. Twilio bills the calls directly, usually a few pence a minute, and we'll set it all up with you as part of the free set-up.